Wholesale Voice Services and the Importance of Staying Compliant with STIR/SHAKEN and Robocall Mitigation Database
The world of wholesale voice services can be complex, with regulations and compliance requirements that can vary from country to country. One of the most important areas of focus for wholesale voice providers is ensuring that they are compliant with STIR/SHAKEN and the Robocall Mitigation Database, two tools designed to combat the rise of fraudulent and spam calls. In this article, we’ll take a closer look at what these tools are and how they work, as well as the importance of staying compliant in the wholesale voice industry.
What is STIR/SHAKEN and How Does it Work?
STIR/SHAKEN is a framework that provides a secure way of authenticating phone calls and preventing spoofing, a technique used by scammers to make fraudulent calls appear to be coming from a different number. The system works by assigning each call a unique digital signature that can be verified by the recipient’s network. If the call cannot be verified, it is flagged as potentially fraudulent and either blocked or sent to voicemail.
To be compliant with STIR/SHAKEN, wholesale voice providers must implement the necessary infrastructure and protocols to enable the digital signatures to be generated and verified. They must also ensure that their customers are using compliant devices and software, and that they are following best practices for call origination and termination.
The Robocall Mitigation Database
In addition to STIR/SHAKEN, the Federal Communications Commission (FCC) has established the Robocall Mitigation Database, which is designed to prevent fraudulent and spam calls by requiring voice service providers to submit certain information about their networks. The database is a centralized system that enables carriers to identify and block illegal robocalls, as well as ensure that legitimate calls are not mistakenly blocked.
To be compliant with the Robocall Mitigation Database, wholesale voice providers must submit information about their networks, including the types of calls they handle and the protocols they use for call authentication and verification. They must also provide evidence that they are following industry best practices for call origination and termination, as well as maintain records of their compliance efforts.
Fraud Calls and Spam Calls in the Wholesale Voice Industry
Fraudulent and spam calls are a growing problem in the wholesale voice industry, with scammers and spammers constantly developing new techniques to evade detection and exploit vulnerabilities in the system. These calls can have serious consequences for businesses and individuals, including financial losses, identity theft, and damage to reputation.
To combat these threats, wholesale voice providers must implement robust security measures and stay up-to-date with the latest developments in fraud and spam mitigation. This may include utilizing advanced analytics and machine learning tools to identify and block fraudulent calls, as well as partnering with organizations such as the ITG Industry Traceback Group to trace the origin of illegal calls and take legal action against the perpetrators.
How My Country Mobile Supports Compliance and Government Efforts
At My Country Mobile, we take compliance and government regulations very seriously. We are committed to ensuring that our services are fully compliant with all applicable laws and regulations, including STIR/SHAKEN and the Robocall Mitigation Database. We work closely with our customers to ensure that they are using compliant devices and software, and that they are following best practices for call origination and termination.
In addition, we are actively To ensure compliance with STIR/SHAKEN, CC Routes Wholesale Voice providers need to implement the necessary technologies to validate and authenticate caller identities. This involves deploying digital certificates and cryptographic keys to sign calls and verify the identity of the caller.
In addition to STIR/SHAKEN, another important tool for combating fraudulent and spam calls is the Robocall Mitigation Database. This database is designed to help service providers identify and block robocalls originating from known bad actors. By implementing the Robocall Mitigation Database, CC Routes Wholesale Voice providers can significantly reduce the number of fraudulent and spam calls that make it through to their customers.
To further combat fraud and spam calls, many providers are now utilizing the ITG Industry Traceback Group. This group is a collaborative effort between industry stakeholders and law enforcement agencies that is designed to trace the source of illegal calls and take action against the perpetrators. By working with the ITG Industry Traceback Group, CC Routes Wholesale Voice providers can help to identify and eliminate fraudulent and spam calls at the source.
My Country Mobile is committed to compliance with STIR/SHAKEN and supporting the government’s efforts to crack down on illegal robocalling. Our platform includes advanced features for fraud and spam call mitigation, including support for the Robocall Mitigation Database and the ITG Industry Traceback Group. In addition, we offer comprehensive support for STIR/SHAKEN compliance, including the deployment of digital certificates and cryptographic keys to authenticate and validate caller identities.
In conclusion, CC Routes Wholesale Voice providers must prioritize compliance with STIR/SHAKEN and take proactive steps to combat fraud and spam calls. By implementing the necessary technologies and tools, such as the Robocall Mitigation Database and the ITG Industry Traceback Group, providers can help to reduce the prevalence of fraudulent and spam calls and ensure a more secure and reliable wholesale voice service for their customers. My Country Mobile is committed to supporting these efforts and ensuring that our platform is fully compliant with all applicable regulations and standards.